numara 
One profile per person
Member, coach or staff — one person, one record, no duplicates across roles.
Included in core
Member management
Put the whole story behind every familiar face.
In numara every person has exactly one profile: membership, bookings, visits, credits and history belong together. So you notice early who is staying away.
numara’s member management keeps every person in one profile — status, bookings, visits, class credits, cancellations and loyalty points. Segments show at a glance who is new, active or at risk.
Member management
What you can do with it
Segments
New, active, inactive, cancelled: the list sorts by what you need to know right now — including revenue per member.
Bookings & visits
The full history per member, from the first trial class to the latest check-in.
Credits & cancellations
Class credits, a year of cancellation history and loyalty points right on the profile.
Privacy built in
Your team handles erasure requests in one click; email unsubscribes stay in force.
FAQ
Member management: questions & answers
Can I bring my existing members?
Yes. We review your available exports, agree the migration scope and check the imported member data together with you.
Who can see member data?
You decide through roles: owner, admin, coach, front desk, finance or analyst. Each role only sees what it needs — and with several locations, only its own location.
Privacy
Member data deserves clear rules.
Permissions, consent and erasure requests are part of running a studio. numara gives your team tools to handle them.
Hosted in the EU
The core platform runs on Google Cloud in the Netherlands. Our privacy information explains the service providers involved.
Agree responsibilities
Before using real member data, we work through data processing responsibilities and the integrations your studio needs.
Double opt-in with proof
Consent is recorded with time and text; unsubscribes stay in force for good.
Handle erasure requests
Authorised team members can anonymise profiles while retaining the records and unsubscribe safeguards that need to remain.
Strictly separated
Every studio is separated from all others; every role only sees its own area.
No trackers
This website sets no cookies and loads nothing from third parties — so there is no cookie banner either.
Let’s walk through your working day.
Bring your questions. We’ll show you the workflows that matter to your studio and work out what getting started would involve.